We respect you and your details

We know you are looking for the best products for your best friend, so we put a lot of time and care into creating healthy and safe items for your dog. We want you as life long customer; that’s why we respect your details and will never sell them.

Privacy Policy 

Information we collect

  • Name
  • Name of your dog
  • Breed of your dog
  • Health details of your dog
  • Age of your dog
  • Postal Address
  • Phone number
  • Email address

How we collect that information

This is how we collect your personal information:

  • Forms filled out by your our lovely clients
  • Email marketing subscriptions
  • Sometimes we meet in person, and you provide your details to us
  • Our social media pages, e.g. Facebook, Instagram, Pinterest, Twitter, Tiktok
  • Our website – you emailed through our contact page section
  • We also collect information about your usage of our website through cookies. You may disable cookies by changing the settings on your web browser; however, this may mean that you cannot use some or all of the features of our website

What we may use your information for:

We may use your personal information for, but not limited to, the following reasons:

  • To verify your identity and who you are
  • To provide our services to you
  • To communicate with you (including for marketing purposes) and respond to communications from you, which could consist of a newsletter you have provided consent to receive. 
  • To improve our services, including tailoring your experience with our services by making assumptions about you based on your provided information.
  • To bill you for subscription boxes or gifts and collect the money you owe.
  • To protect and/or enforce our legal rights and interests, including defending any claim and/or registering your name for credit reporting purposes.
  • For any other purposes authorised by you or the New Zealand Privacy Act

Security and disclosure of your Information 

Wags and Wiggles aims to ensure that all personal information about you is collected and used per the New Zealand Privacy Act 2020. If you wish your personal information to be corrected, updated, or deleted, please use the details provided below to contact us at [email protected]

While care is taken to protect your personal information on the website, unfortunately, no data transmission over the Internet is guaranteed 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send or receive from us online. This is particularly true for information you send us via email, as we have no way of protecting that information until it reaches us. Once we receive your personal data, we must protect it per the New Zealand Privacy Act.

Wags and Wiggles take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact [email protected]. If your personal information has not been handled in an appropriate way, we will take steps to remedy your concerns in a reasonable time. Any privacy complaint will be handled by Wags and Wiggles in accordance with this Privacy Policy.

Wags and Wiggles

128 Mako Mako Road,

Levin, 5510 , New Zealand

Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Last updated 15th September 2022

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